How to Create a Polymarket Account: Sign-Up Step by Step (2026)

Updated September 2026 · Facts checked against Polymarket's own docs and help center on September 24, 2026 · Not financial advice

On polymarket.com you create an account with Google, with your email and a 6-digit code, or by connecting a crypto wallet such as MetaMask, Rabby or Phantom; there is no ID check at sign-up, the Terms require you to be 18 or older, and the account gets a non-custodial wallet tied to the login you used. US residents can't deposit or trade on polymarket.com and instead sign up in the separate Polymarket US app with Google or Apple ID, followed by an identity check based on name, date of birth and address.

This guide goes through each polymarket.com sign-up method step by step, what the sign-up creates behind the scenes, the settings you can change afterwards, how to export your key, keep the account safe and delete it, and then the Polymarket US app's sign-up and identity check. Facts come from Polymarket's help center, developer docs and Terms, the Polymarket US docs and the official store listings; where they disagree or say nothing, we say so. Nothing here is an invitation to open an account.

Before you start: can you use it?

US residents can't deposit or trade on polymarket.com; they use the separate Polymarket US app. Polymarket also blocks or limits trading in many other countries, and governments add blocks of their own. Check where Polymarket and Kalshi are available before you move any money.

Polymarket's Terms of Use prohibit using a VPN or similar tool to get around these restrictions, and doing so can also break local law. PolyKal doesn't help anyone get around them.

Sign up on polymarket.com: the three methods

Polymarket's help center lists three ways to sign up. Each one creates an account tied to that particular login, so decide which one you'll keep using before you start. The button names below are the help center's; labels on screen may differ slightly.

Option 1: Google

On polymarket.com, click Sign Up, choose “Continue with Google”, then pick the Google account to connect and finish the prompts. From then on you log in with that same Google account.

Option 2: Email and a 6-digit code

  1. Click Sign Up and enter your email address.
  2. Polymarket sends a 6-digit code to that inbox. Enter it on polymarket.com to complete registration; the help center describes no other email-verification step.
  3. Sign in later with the same email address. The help center calls the code a login code and says never to share it; support can't recover funds lost because a code was shared. Older third-party guides describe an emailed login link instead of a code, but the current help center describes a code, so be wary of login links you didn't ask for.

Option 3: A crypto wallet

  1. Click Sign Up and choose to connect a wallet. The help center names MetaMask, Rabby and Phantom.
  2. Approve the connection in your wallet, then sign the messages Polymarket requests for the wallet connection and for trading activation. Later, you log in by connecting the same wallet.

Read every request your wallet shows before you confirm it. The help center describes the sign-up requests as message signatures, and none of its steps asks for your wallet's recovery phrase or private key: Polymarket says it will never ask for your private key.

Whichever method you pick becomes the thing you have to protect: your Google account, your email inbox, or your wallet and its recovery phrase. A different Google account, email address or wallet opens a different, empty account, not yours.

What sign-up creates: your wallet and deposit addresses

  • A Deposit Wallet. polymarket.com runs on the Polygon blockchain. Every account created on or after May 4, 2026 gets a Deposit Wallet tied to the login it was created with (Polymarket's docs call this login the signer). That link is why signing in another way opens a different account.
  • Older accounts keep the wallet type they were created with: a Proxy Wallet for accounts made with email or Google, or a Safe Wallet for accounts made with an external wallet such as MetaMask or Rabby.
  • No gas token needed. Polymarket uses a relayer for gasless wallet operations, so you don't need POL, Polygon's gas token, in your account. Network fees on the blockchain you send a deposit from are still yours to pay, and the Terms say they are non-refundable.
  • Fixed deposit addresses. Each account is assigned deposit addresses that can't be changed or regenerated manually, one for each address type: EVM networks such as Ethereum, Arbitrum, Base and Optimism; Solana; Bitcoin; and Tron. You get the right one from the Deposit screen after choosing a token and network, and deposits are converted to pUSD, the token balances are held in. Don't confuse them with the Address field in Settings → Profile, which is marked “Do not send funds to this address. For API use only.” See how to deposit and withdraw on Polymarket.
  • Non-custodial. The help center says “Polymarket is non-custodial, so you're in control of your funds”, and the Terms say Polymarket “will not and cannot access your private key, password, or any cryptoassets held within your Wallet”. The flip side: if you lose your login or key, you lose access to the funds, and no one at Polymarket can restore it.

Age, Terms and identity checks on polymarket.com

  • Minimum age: 18. The Terms of Use (effective August 11, 2026) say: “The Site, any other Interface, and Features are intended only for users who are 18 years of age or older.” They apply to anyone who uses the site, “including by connecting via an API, linking your Wallet, or otherwise creating an identifier on the Site”, so they bind you from sign-up; they also contain the VPN ban.
  • No ID step at sign-up. The help center's sign-up steps include no identity check. On May 27, 2026, Polymarket's VP of Engineering, Josh Stevens, wrote that “No KYC is being added to any part of existing polymarket.com with this launch”, and that KYC applied only to early access for a new beta product, as reported by Cointelegraph.
  • Checks can still happen later. The Terms let Polymarket, or a third party acting for it, ask you for more information, for example to confirm that you aren't a Restricted Person, and your access can be terminated if you don't provide it.
  • More than one account. The Terms contain no one-account rule, but they prohibit wash trading (placing buy and sell orders in the same contract to avoid taking a genuine market position) and coordinating with others to move prices. Polymarket US appears stricter: “similar information found on another account” is one of the reasons it gives for putting an account under review.

After sign-up: profile and settings

Your settings are at polymarket.com/settings, which on September 24, 2026 had six tabs: Profile, Account, Trading, Notifications, Relayer API keys and Builders.

The Profile tab has a profile picture (Upload), Username, Email (with an “Add email” option), Address and Bio (up to 200 characters), with Save changes and Cancel buttons. We couldn't confirm whether new users are asked to pick a username right after their first sign-in, or which of these fields other users can see, so don't put anything there you wouldn't want to be public.

Account deletion starts on the Account tab (see below). We couldn't see what the Account, Trading and Notifications tabs contain without signing in, and the help center doesn't document them, so we don't describe them. Relayer API keys are for developers using Polymarket's API for gasless operations; the docs don't make them part of a normal sign-up.

Logging in on another device

We found no Polymarket help center article on this. What its docs do say is that each account's wallet is tied to the login that created it, so on a new phone or computer, sign in with exactly the same method: the same Google account, the same email address with a new 6-digit code, or the same wallet address connected from that device. Any other login creates a new, empty account instead of opening yours.

Type polymarket.com into the browser yourself rather than following a link. If you see a “Network Error”, the help center suggests turning off VPNs, proxies and privacy extensions, checking that the device clock is correct, clearing the site's data, refreshing the page, and logging out and back in.

Exporting your private key

Because the account is non-custodial, the help center says you can export your private key at any time. Its steps are written for accounts created with email and go through Magic, a third-party wallet service:

  1. Sign in to polymarket.com, then open the help center article How Do I Export My Key? and follow its link to Magic's key-reveal page for Polymarket.
  2. Sign in on that page, choose Export Private Key, and store the key somewhere no one else can access.
  3. Log out of the Magic page when you're done.

The article dates from January 2026, before Deposit Wallets arrived on May 4, 2026, and it doesn't say whether the same steps work for Google sign-ups or newer accounts; if they don't work for you, ask Polymarket support through the channels below. If you signed up with a wallet such as MetaMask, Rabby or Phantom, the key is held in that wallet, not by Polymarket, so these steps don't apply.

Anyone who has the key controls the funds. The help center says: “DO NOT share your private key with other parties, platforms, or people. We will never ask for your private key.” Don't paste it into any website, bot, form or chat message.

Keeping the account secure

  • Never share login codes. The help center says: “Never share your 6-digit login code.” Polymarket support can't recover funds lost because a code was shared. Polymarket US says not to share its verification codes “with anyone, including support”.
  • No one from Polymarket needs your key. Polymarket says it will never ask for your private key. Treat a request for it, for your wallet's recovery phrase or for a login code as an attempt to take over your account, whoever it claims to come from.
  • Protect the login itself. We found no two-factor authentication (2FA) setting or article for polymarket.com (a help center search for “2FA” returned nothing on September 24, 2026) and no documented way to see or end active sessions. Your account is only as secure as the inbox, Google account or wallet you sign in with, so protect that, for example by turning on its own two-step verification; that is general practice, not Polymarket's wording.
  • Check where you are. Type the address yourself and check the address bar before you enter a code or connect a wallet. Polymarket's official domains include polymarket.com, help.polymarket.com and docs.polymarket.com, and polymarket.us and docs.polymarket.us for the US product. Information sites with Polymarket in their name exist and are not Polymarket.
  • Ignore links in comments, messages and emails. Reported scams have used a link in a market's comment section that led to a lookalike sign-up page (January 2026), a fake POLY token “community rewards” airdrop spread on X, Discord and Telegram (June 2026), and a fake “Member Access Invitation” email (June 2026). Polymarket's help center says it has not announced any token or airdrop.
  • Use only the official support channels. For polymarket.com: [email protected] or the chat icon at the bottom right of the site. For the US app: [email protected] or the in-app chat under account settings. If you think someone has your code or key, contact support through those channels straight away and secure the email, Google, Apple or wallet account you sign in with.

Other incidents have been reported too, including a flaw at a third-party login provider that let attackers drain some email-login accounts in December 2025, and a malicious third-party script on Polymarket's own site in June 2026, after which Polymarket said it would refund affected users in full. The dated list is in our Polymarket app guide.

Deleting a Polymarket account

The help center's steps (updated June 25, 2026):

  1. Close all open positions: sell them, or redeem winning shares once a market has resolved. See how to sell on Polymarket.
  2. Withdraw all funds from your Polymarket wallet to an address you control, choosing a token and network the receiving wallet supports. The system won't let you delete the account while any positions or tokens remain. See deposits and withdrawals.
  3. Go to polymarket.com/settings?tab=account and start the deletion.

Afterwards, your profile and personal data are deleted in line with Polymarket's Privacy Policy, although some data may be kept where the law requires it, and your past transactions remain visible on the blockchain. For help, email [email protected] or use the chat on the site. These steps are for polymarket.com; a Polymarket US account is separate, so ask its support.

Signing up for the Polymarket US app

Polymarket US is the separate product for US residents, operated by QCX LLC d/b/a Polymarket US, a CFTC-regulated designated contract market. Its accounts aren't connected to polymarket.com, so it needs its own sign-up even if you already have a website account. According to news reports, the waitlist and invite codes were removed on May 12, 2026. Install the app only from the official App Store or Google Play listing; our Polymarket app guide shows how to check you have the right one.

The Polymarket US docs describe five steps; labels in the app may differ slightly:

  1. Sign up with Google or Apple ID. The docs list no other option, such as email and password.
  2. Choose a username. It is visible on your profile and linked to your account activity.
  3. Provide your full name, date of birth and residential address for verification.
  4. Wait for the check. Most users are verified automatically; if more is needed, you may be asked to upload a government-issued ID and complete a selfie check.
  5. Only once you're verified can you deposit funds and trade.

What the identity check asks for

Polymarket US says verification is required under “federal identity and anti-money-laundering (AML) rules”. Its retail sign-up page lists name, date of birth and residential address, plus an ID document and selfie for some users, and doesn't mention a Social Security number (SSN). However, its documentation for partner apps lists SSN, email, phone number and IP address among the verification data and names Socure as the verification provider. Whether the app itself asks for an SSN, and if so the full number or only the last four digits, isn't confirmed.

Enter your details exactly as they appear on your ID: information that doesn't match or is missing is the first reason Polymarket US gives for putting an account under review, and deposits later have to come from accounts in your own name.

How long verification takes

Most users are verified automatically, according to the docs. If your account goes to manual review, the retail docs say it can take up to 3–5 business days, while the partner documentation gives 1–2 business days for its own flow. Business days exclude weekends and public holidays, so a 5-business-day review that starts on a Thursday can run until the following Thursday. You're told in the app and by email when the account becomes active.

If your account is under review or verification fails

Polymarket US lists three common reasons for a review: information that doesn't match or is missing, similar information found on another account, and additional identity checks for KYC or AML compliance. It says the review concludes automatically.

We found no official page on appealing or retrying a failed check. In the verification flow Polymarket US documents for partner apps, a rejected applicant “cannot trade on the platform” and no account is created. If you're stuck, contact support through the in-app chat under account settings or at [email protected], and never share a verification code, even with support.

Age and states

Both store listings rate the app 18+, and the App Store listing adds: “18+ only. Restrictions and eligibility requirements apply.” Some news reports say you must be 21 in some states or generally; we found no official state-by-state age list, so go by what the app tells you.

The App Store listing describes the app as CFTC regulated “in all 50 states” but says trading is “currently unavailable in NV” (Nevada). News reports name several other states where new accounts are restricted, and they disagree with one another; we found no official list. About 20 states are reported to be in court disputes with Polymarket, so this can change: see where Polymarket and Kalshi are available.

After verification, deposits are by debit card, bank transfer (ACH) or wire from an account in your own name (wires have a $1,000 minimum), and withdrawals must go back to the same payment method. Details: deposits and withdrawals.

The US app's security rests on your Google account or Apple ID: Polymarket US tells users to keep them secure, to sign in only through the official app and to avoid fake Google or Apple login screens. In July 2026, about 500 Polymarket US accounts were compromised through a registration flaw that let attackers in with stolen personal data, according to a Wall Street Journal report cited by The Block.

polymarket.com vs the Polymarket US app

At a glancepolymarket.comPolymarket US app
Who can use itPeople outside the US, in countries Polymarket doesn't block or limitUS residents, except where the app is unavailable (Nevada, per the App Store listing)
Sign-inGoogle, email with a 6-digit code, or a crypto walletGoogle or Apple ID
Identity checkNone in the sign-up flow; the Terms allow requests for more informationRequired: name, date of birth and address; sometimes a photo ID and a selfie
Minimum age18 (Terms of Use)18+ on both store listings; some reports say 21 in some states
Money in and outCrypto from many networks, converted to pUSD on Polygon; card or bank payments through a third-party on-rampUS dollars by debit card, bank transfer (ACH) or wire, from an account in your own name
What you holdpUSD in a non-custodial wallet tied to your loginA US dollar cash balance; withdrawals go back to the payment method you deposited with

Next steps

The rest of the process is covered in separate guides: which app is official and how to spot fakes in the Polymarket app guide, moving money in deposits and withdrawals, placing an order in how to buy on Polymarket, and the whole process in the Polymarket tutorial.

Frequently asked questions

How do I create a Polymarket account?

On polymarket.com, click Sign Up and choose Google, email (you then enter a 6-digit code sent to your inbox) or a crypto wallet such as MetaMask, Rabby or Phantom. The account gets a non-custodial wallet tied to that login, so always sign in the same way. US residents can't deposit or trade on polymarket.com and sign up in the separate Polymarket US app instead.

Does Polymarket require KYC or ID verification?

Not on polymarket.com: the help center's sign-up steps have no ID check, although the Terms let Polymarket ask for more information, for example to confirm you aren't a Restricted Person. The Polymarket US app does require verification: name, date of birth and address, and for some users a government-issued ID and a selfie.

How old do you have to be to use Polymarket?

18. polymarket.com's Terms say the site is intended only for users 18 or older, and both US app store listings are rated 18+. Some news reports say the US app requires 21 in some states; we found no official list.

Can I sign up for Polymarket in the US?

Not on polymarket.com: US residents can't deposit or trade there. They can sign up in the Polymarket US app, a separate CFTC-regulated product with its own account, identity check and US dollar payments. The App Store listing says trading is unavailable in Nevada, and news reports name other restricted states.

Why is my Polymarket account empty after I log in?

One possible cause is signing in with a different method from the one you signed up with. Each account's wallet is tied to its login, so another email address, Google account or wallet opens a separate, empty account; log out and sign in exactly as you did at sign-up. A polymarket.com account also doesn't appear in the US app, because the two aren't connected. If neither applies, email [email protected] for help.

Is Polymarket non-custodial?

Yes, polymarket.com is. The help center says “Polymarket is non-custodial, so you're in control of your funds”, and the Terms say Polymarket can't access your private key or the crypto in your wallet. That also means support can't restore lost login details or keys.

How do I export my Polymarket private key?

Sign in to polymarket.com, follow the link in the help article How Do I Export My Key? to Magic's key-reveal page, sign in there, export the key, store it where no one else can access it, and log out. The article covers email sign-ups; wallet sign-ups hold their key in their own wallet. Polymarket says it will never ask for your private key.

Does Polymarket have two-factor authentication (2FA)?

We found no 2FA setting or help article for polymarket.com. Your account is as secure as the email inbox, Google account or wallet you sign in with, so protect that; the US app relies on your Google account or Apple ID.

How long does Polymarket US verification take?

Most users are verified automatically. If a manual review is needed, the Polymarket US docs say it can take up to 3–5 business days, and you're notified in the app and by email when the account becomes active.

Does Polymarket US ask for my Social Security number?

The retail sign-up page lists only name, date of birth and address, plus an ID and selfie for some users. Polymarket US's documentation for partner apps includes the SSN; whether the app itself asks for it, and if so all nine digits or only the last four, isn't confirmed.

How do I delete my Polymarket account?

Close all positions, withdraw all funds, then start the deletion at polymarket.com/settings?tab=account; the system blocks deletion while any positions or tokens remain. Personal data is deleted under the Privacy Policy except where the law requires keeping it, and your transaction history stays visible on the blockchain.

Sources & verification

Every fact on this page comes from the sources below, checked on September 24, 2026. Where Polymarket's own pages say nothing, we say so rather than guess. Sign-up flows, labels and rules change; we re-verify this page quarterly.

polymarket.com help center: How to Sign-Up, Is My Money Safe?, How Do I Export My Key?, How to Delete Your Polymarket Account, How to Resolve “Network Error”, How Do I Contact Support?, How to Deposit, Website vs App, Does Polymarket Have a Token? and a search for “2FA”.

Polymarket developer docs: wallets and sign-in and deposits; the settings page on polymarket.com (viewed without signing in on September 24, 2026); Terms of Use (effective August 11, 2026).

Polymarket US docs: Create an account, Why is my account under review?, Protect your account, How do I contact support?, deposit methods, wire transfers and withdrawal rules; partner docs on KYC and the verification flow; store listings on the App Store and Google Play.

News reports: Cointelegraph on KYC and polymarket.com (May 28, 2026); Yahoo Finance on the waitlist removal (May 12, 2026); Covers (May 12, 2026) and OddsAssist (August 28, 2026) on age rules; a gambling-industry news report on state lawsuits (September 1, 2026); The Block on the Wall Street Journal report (September 20, 2026); The Block on the login-provider flaw (December 24, 2025); GamblingNews on the comment-link phishing (January 13, 2026); CoinDesk on the website script attack (June 27, 2026); and PCrisk on the fake airdrop (June 2, 2026) and the fake invitation email (June 30, 2026).

PolyKal is an independent research site, not affiliated with Polymarket or Kalshi. This page explains how signing up works; it is not financial, legal or tax advice, and not an invitation to open an account or trade.

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Polymarket Sign-Up
How to Create a Polymarket Account: Sign-Up Step by Step (2026)
Updated September 2026 · Facts checked against Polymarket's own docs and help center on September 24, 2026 · Not financial advice

On polymarket.com you create an account with Google, with your email and a 6-digit code, or by connecting a crypto wallet such as MetaMask, Rabby or Phantom; there is no ID check at sign-up, the Terms require you to be 18 or older, and the account gets a non-custodial wallet tied to the login you used. US residents can't deposit or trade on polymarket.com and instead sign up in the separate Polymarket US app with Google or Apple ID, followed by an identity check based on name, date of birth and address.

This guide goes through each polymarket.com sign-up method step by step, what the sign-up creates behind the scenes, the settings you can change afterwards, how to export your key, keep the account safe and delete it, and then the Polymarket US app's sign-up and identity check. Facts come from Polymarket's help center, developer docs and Terms, the Polymarket US docs and the official store listings; where they disagree or say nothing, we say so. Nothing here is an invitation to open an account.

Before you start: can you use it?

US residents can't deposit or trade on polymarket.com; they use the separate Polymarket US app. Polymarket also blocks or limits trading in many other countries, and governments add blocks of their own. Check where Polymarket and Kalshi are available before you move any money.

Polymarket's Terms of Use prohibit using a VPN or similar tool to get around these restrictions, and doing so can also break local law. PolyKal doesn't help anyone get around them.

Sign up on polymarket.com: the three methods

Polymarket's help center lists three ways to sign up. Each one creates an account tied to that particular login, so decide which one you'll keep using before you start. The button names below are the help center's; labels on screen may differ slightly.

Option 1: Google

On polymarket.com, click Sign Up, choose “Continue with Google”, then pick the Google account to connect and finish the prompts. From then on you log in with that same Google account.

Option 2: Email and a 6-digit code

  1. Click Sign Up and enter your email address.
  2. Polymarket sends a 6-digit code to that inbox. Enter it on polymarket.com to complete registration; the help center describes no other email-verification step.
  3. Sign in later with the same email address. The help center calls the code a login code and says never to share it; support can't recover funds lost because a code was shared. Older third-party guides describe an emailed login link instead of a code, but the current help center describes a code, so be wary of login links you didn't ask for.

Option 3: A crypto wallet

  1. Click Sign Up and choose to connect a wallet. The help center names MetaMask, Rabby and Phantom.
  2. Approve the connection in your wallet, then sign the messages Polymarket requests for the wallet connection and for trading activation. Later, you log in by connecting the same wallet.

Read every request your wallet shows before you confirm it. The help center describes the sign-up requests as message signatures, and none of its steps asks for your wallet's recovery phrase or private key: Polymarket says it will never ask for your private key.

Whichever method you pick becomes the thing you have to protect: your Google account, your email inbox, or your wallet and its recovery phrase. A different Google account, email address or wallet opens a different, empty account, not yours.

What sign-up creates: your wallet and deposit addresses

  • A Deposit Wallet. polymarket.com runs on the Polygon blockchain. Every account created on or after May 4, 2026 gets a Deposit Wallet tied to the login it was created with (Polymarket's docs call this login the signer). That link is why signing in another way opens a different account.
  • Older accounts keep the wallet type they were created with: a Proxy Wallet for accounts made with email or Google, or a Safe Wallet for accounts made with an external wallet such as MetaMask or Rabby.
  • No gas token needed. Polymarket uses a relayer for gasless wallet operations, so you don't need POL, Polygon's gas token, in your account. Network fees on the blockchain you send a deposit from are still yours to pay, and the Terms say they are non-refundable.
  • Fixed deposit addresses. Each account is assigned deposit addresses that can't be changed or regenerated manually, one for each address type: EVM networks such as Ethereum, Arbitrum, Base and Optimism; Solana; Bitcoin; and Tron. You get the right one from the Deposit screen after choosing a token and network, and deposits are converted to pUSD, the token balances are held in. Don't confuse them with the Address field in Settings → Profile, which is marked “Do not send funds to this address. For API use only.” See how to deposit and withdraw on Polymarket.
  • Non-custodial. The help center says “Polymarket is non-custodial, so you're in control of your funds”, and the Terms say Polymarket “will not and cannot access your private key, password, or any cryptoassets held within your Wallet”. The flip side: if you lose your login or key, you lose access to the funds, and no one at Polymarket can restore it.

Age, Terms and identity checks on polymarket.com

  • Minimum age: 18. The Terms of Use (effective August 11, 2026) say: “The Site, any other Interface, and Features are intended only for users who are 18 years of age or older.” They apply to anyone who uses the site, “including by connecting via an API, linking your Wallet, or otherwise creating an identifier on the Site”, so they bind you from sign-up; they also contain the VPN ban.
  • No ID step at sign-up. The help center's sign-up steps include no identity check. On May 27, 2026, Polymarket's VP of Engineering, Josh Stevens, wrote that “No KYC is being added to any part of existing polymarket.com with this launch”, and that KYC applied only to early access for a new beta product, as reported by Cointelegraph.
  • Checks can still happen later. The Terms let Polymarket, or a third party acting for it, ask you for more information, for example to confirm that you aren't a Restricted Person, and your access can be terminated if you don't provide it.
  • More than one account. The Terms contain no one-account rule, but they prohibit wash trading (placing buy and sell orders in the same contract to avoid taking a genuine market position) and coordinating with others to move prices. Polymarket US appears stricter: “similar information found on another account” is one of the reasons it gives for putting an account under review.

After sign-up: profile and settings

Your settings are at polymarket.com/settings, which on September 24, 2026 had six tabs: Profile, Account, Trading, Notifications, Relayer API keys and Builders.

The Profile tab has a profile picture (Upload), Username, Email (with an “Add email” option), Address and Bio (up to 200 characters), with Save changes and Cancel buttons. We couldn't confirm whether new users are asked to pick a username right after their first sign-in, or which of these fields other users can see, so don't put anything there you wouldn't want to be public.

Account deletion starts on the Account tab (see below). We couldn't see what the Account, Trading and Notifications tabs contain without signing in, and the help center doesn't document them, so we don't describe them. Relayer API keys are for developers using Polymarket's API for gasless operations; the docs don't make them part of a normal sign-up.

Logging in on another device

We found no Polymarket help center article on this. What its docs do say is that each account's wallet is tied to the login that created it, so on a new phone or computer, sign in with exactly the same method: the same Google account, the same email address with a new 6-digit code, or the same wallet address connected from that device. Any other login creates a new, empty account instead of opening yours.

Type polymarket.com into the browser yourself rather than following a link. If you see a “Network Error”, the help center suggests turning off VPNs, proxies and privacy extensions, checking that the device clock is correct, clearing the site's data, refreshing the page, and logging out and back in.

Exporting your private key

Because the account is non-custodial, the help center says you can export your private key at any time. Its steps are written for accounts created with email and go through Magic, a third-party wallet service:

  1. Sign in to polymarket.com, then open the help center article How Do I Export My Key? and follow its link to Magic's key-reveal page for Polymarket.
  2. Sign in on that page, choose Export Private Key, and store the key somewhere no one else can access.
  3. Log out of the Magic page when you're done.

The article dates from January 2026, before Deposit Wallets arrived on May 4, 2026, and it doesn't say whether the same steps work for Google sign-ups or newer accounts; if they don't work for you, ask Polymarket support through the channels below. If you signed up with a wallet such as MetaMask, Rabby or Phantom, the key is held in that wallet, not by Polymarket, so these steps don't apply.

Anyone who has the key controls the funds. The help center says: “DO NOT share your private key with other parties, platforms, or people. We will never ask for your private key.” Don't paste it into any website, bot, form or chat message.

Keeping the account secure

  • Never share login codes. The help center says: “Never share your 6-digit login code.” Polymarket support can't recover funds lost because a code was shared. Polymarket US says not to share its verification codes “with anyone, including support”.
  • No one from Polymarket needs your key. Polymarket says it will never ask for your private key. Treat a request for it, for your wallet's recovery phrase or for a login code as an attempt to take over your account, whoever it claims to come from.
  • Protect the login itself. We found no two-factor authentication (2FA) setting or article for polymarket.com (a help center search for “2FA” returned nothing on September 24, 2026) and no documented way to see or end active sessions. Your account is only as secure as the inbox, Google account or wallet you sign in with, so protect that, for example by turning on its own two-step verification; that is general practice, not Polymarket's wording.
  • Check where you are. Type the address yourself and check the address bar before you enter a code or connect a wallet. Polymarket's official domains include polymarket.com, help.polymarket.com and docs.polymarket.com, and polymarket.us and docs.polymarket.us for the US product. Information sites with Polymarket in their name exist and are not Polymarket.
  • Ignore links in comments, messages and emails. Reported scams have used a link in a market's comment section that led to a lookalike sign-up page (January 2026), a fake POLY token “community rewards” airdrop spread on X, Discord and Telegram (June 2026), and a fake “Member Access Invitation” email (June 2026). Polymarket's help center says it has not announced any token or airdrop.
  • Use only the official support channels. For polymarket.com: [email protected] or the chat icon at the bottom right of the site. For the US app: [email protected] or the in-app chat under account settings. If you think someone has your code or key, contact support through those channels straight away and secure the email, Google, Apple or wallet account you sign in with.

Other incidents have been reported too, including a flaw at a third-party login provider that let attackers drain some email-login accounts in December 2025, and a malicious third-party script on Polymarket's own site in June 2026, after which Polymarket said it would refund affected users in full. The dated list is in our Polymarket app guide.

Deleting a Polymarket account

The help center's steps (updated June 25, 2026):

  1. Close all open positions: sell them, or redeem winning shares once a market has resolved. See how to sell on Polymarket.
  2. Withdraw all funds from your Polymarket wallet to an address you control, choosing a token and network the receiving wallet supports. The system won't let you delete the account while any positions or tokens remain. See deposits and withdrawals.
  3. Go to polymarket.com/settings?tab=account and start the deletion.

Afterwards, your profile and personal data are deleted in line with Polymarket's Privacy Policy, although some data may be kept where the law requires it, and your past transactions remain visible on the blockchain. For help, email [email protected] or use the chat on the site. These steps are for polymarket.com; a Polymarket US account is separate, so ask its support.

Signing up for the Polymarket US app

Polymarket US is the separate product for US residents, operated by QCX LLC d/b/a Polymarket US, a CFTC-regulated designated contract market. Its accounts aren't connected to polymarket.com, so it needs its own sign-up even if you already have a website account. According to news reports, the waitlist and invite codes were removed on May 12, 2026. Install the app only from the official App Store or Google Play listing; our Polymarket app guide shows how to check you have the right one.

The Polymarket US docs describe five steps; labels in the app may differ slightly:

  1. Sign up with Google or Apple ID. The docs list no other option, such as email and password.
  2. Choose a username. It is visible on your profile and linked to your account activity.
  3. Provide your full name, date of birth and residential address for verification.
  4. Wait for the check. Most users are verified automatically; if more is needed, you may be asked to upload a government-issued ID and complete a selfie check.
  5. Only once you're verified can you deposit funds and trade.

What the identity check asks for

Polymarket US says verification is required under “federal identity and anti-money-laundering (AML) rules”. Its retail sign-up page lists name, date of birth and residential address, plus an ID document and selfie for some users, and doesn't mention a Social Security number (SSN). However, its documentation for partner apps lists SSN, email, phone number and IP address among the verification data and names Socure as the verification provider. Whether the app itself asks for an SSN, and if so the full number or only the last four digits, isn't confirmed.

Enter your details exactly as they appear on your ID: information that doesn't match or is missing is the first reason Polymarket US gives for putting an account under review, and deposits later have to come from accounts in your own name.

How long verification takes

Most users are verified automatically, according to the docs. If your account goes to manual review, the retail docs say it can take up to 3–5 business days, while the partner documentation gives 1–2 business days for its own flow. Business days exclude weekends and public holidays, so a 5-business-day review that starts on a Thursday can run until the following Thursday. You're told in the app and by email when the account becomes active.

If your account is under review or verification fails

Polymarket US lists three common reasons for a review: information that doesn't match or is missing, similar information found on another account, and additional identity checks for KYC or AML compliance. It says the review concludes automatically.

We found no official page on appealing or retrying a failed check. In the verification flow Polymarket US documents for partner apps, a rejected applicant “cannot trade on the platform” and no account is created. If you're stuck, contact support through the in-app chat under account settings or at [email protected], and never share a verification code, even with support.

Age and states

Both store listings rate the app 18+, and the App Store listing adds: “18+ only. Restrictions and eligibility requirements apply.” Some news reports say you must be 21 in some states or generally; we found no official state-by-state age list, so go by what the app tells you.

The App Store listing describes the app as CFTC regulated “in all 50 states” but says trading is “currently unavailable in NV” (Nevada). News reports name several other states where new accounts are restricted, and they disagree with one another; we found no official list. About 20 states are reported to be in court disputes with Polymarket, so this can change: see where Polymarket and Kalshi are available.

After verification, deposits are by debit card, bank transfer (ACH) or wire from an account in your own name (wires have a $1,000 minimum), and withdrawals must go back to the same payment method. Details: deposits and withdrawals.

The US app's security rests on your Google account or Apple ID: Polymarket US tells users to keep them secure, to sign in only through the official app and to avoid fake Google or Apple login screens. In July 2026, about 500 Polymarket US accounts were compromised through a registration flaw that let attackers in with stolen personal data, according to a Wall Street Journal report cited by The Block.

polymarket.com vs the Polymarket US app

At a glancepolymarket.comPolymarket US app
Who can use itPeople outside the US, in countries Polymarket doesn't block or limitUS residents, except where the app is unavailable (Nevada, per the App Store listing)
Sign-inGoogle, email with a 6-digit code, or a crypto walletGoogle or Apple ID
Identity checkNone in the sign-up flow; the Terms allow requests for more informationRequired: name, date of birth and address; sometimes a photo ID and a selfie
Minimum age18 (Terms of Use)18+ on both store listings; some reports say 21 in some states
Money in and outCrypto from many networks, converted to pUSD on Polygon; card or bank payments through a third-party on-rampUS dollars by debit card, bank transfer (ACH) or wire, from an account in your own name
What you holdpUSD in a non-custodial wallet tied to your loginA US dollar cash balance; withdrawals go back to the payment method you deposited with

Next steps

The rest of the process is covered in separate guides: which app is official and how to spot fakes in the Polymarket app guide, moving money in deposits and withdrawals, placing an order in how to buy on Polymarket, and the whole process in the Polymarket tutorial.

Frequently asked questions

How do I create a Polymarket account?

On polymarket.com, click Sign Up and choose Google, email (you then enter a 6-digit code sent to your inbox) or a crypto wallet such as MetaMask, Rabby or Phantom. The account gets a non-custodial wallet tied to that login, so always sign in the same way. US residents can't deposit or trade on polymarket.com and sign up in the separate Polymarket US app instead.

Does Polymarket require KYC or ID verification?

Not on polymarket.com: the help center's sign-up steps have no ID check, although the Terms let Polymarket ask for more information, for example to confirm you aren't a Restricted Person. The Polymarket US app does require verification: name, date of birth and address, and for some users a government-issued ID and a selfie.

How old do you have to be to use Polymarket?

18. polymarket.com's Terms say the site is intended only for users 18 or older, and both US app store listings are rated 18+. Some news reports say the US app requires 21 in some states; we found no official list.

Can I sign up for Polymarket in the US?

Not on polymarket.com: US residents can't deposit or trade there. They can sign up in the Polymarket US app, a separate CFTC-regulated product with its own account, identity check and US dollar payments. The App Store listing says trading is unavailable in Nevada, and news reports name other restricted states.

Why is my Polymarket account empty after I log in?

One possible cause is signing in with a different method from the one you signed up with. Each account's wallet is tied to its login, so another email address, Google account or wallet opens a separate, empty account; log out and sign in exactly as you did at sign-up. A polymarket.com account also doesn't appear in the US app, because the two aren't connected. If neither applies, email [email protected] for help.

Is Polymarket non-custodial?

Yes, polymarket.com is. The help center says “Polymarket is non-custodial, so you're in control of your funds”, and the Terms say Polymarket can't access your private key or the crypto in your wallet. That also means support can't restore lost login details or keys.

How do I export my Polymarket private key?

Sign in to polymarket.com, follow the link in the help article How Do I Export My Key? to Magic's key-reveal page, sign in there, export the key, store it where no one else can access it, and log out. The article covers email sign-ups; wallet sign-ups hold their key in their own wallet. Polymarket says it will never ask for your private key.

Does Polymarket have two-factor authentication (2FA)?

We found no 2FA setting or help article for polymarket.com. Your account is as secure as the email inbox, Google account or wallet you sign in with, so protect that; the US app relies on your Google account or Apple ID.

How long does Polymarket US verification take?

Most users are verified automatically. If a manual review is needed, the Polymarket US docs say it can take up to 3–5 business days, and you're notified in the app and by email when the account becomes active.

Does Polymarket US ask for my Social Security number?

The retail sign-up page lists only name, date of birth and address, plus an ID and selfie for some users. Polymarket US's documentation for partner apps includes the SSN; whether the app itself asks for it, and if so all nine digits or only the last four, isn't confirmed.

How do I delete my Polymarket account?

Close all positions, withdraw all funds, then start the deletion at polymarket.com/settings?tab=account; the system blocks deletion while any positions or tokens remain. Personal data is deleted under the Privacy Policy except where the law requires keeping it, and your transaction history stays visible on the blockchain.

Sources & verification

Every fact on this page comes from the sources below, checked on September 24, 2026. Where Polymarket's own pages say nothing, we say so rather than guess. Sign-up flows, labels and rules change; we re-verify this page quarterly.

polymarket.com help center: How to Sign-Up, Is My Money Safe?, How Do I Export My Key?, How to Delete Your Polymarket Account, How to Resolve “Network Error”, How Do I Contact Support?, How to Deposit, Website vs App, Does Polymarket Have a Token? and a search for “2FA”.

Polymarket developer docs: wallets and sign-in and deposits; the settings page on polymarket.com (viewed without signing in on September 24, 2026); Terms of Use (effective August 11, 2026).

Polymarket US docs: Create an account, Why is my account under review?, Protect your account, How do I contact support?, deposit methods, wire transfers and withdrawal rules; partner docs on KYC and the verification flow; store listings on the App Store and Google Play.

News reports: Cointelegraph on KYC and polymarket.com (May 28, 2026); Yahoo Finance on the waitlist removal (May 12, 2026); Covers (May 12, 2026) and OddsAssist (August 28, 2026) on age rules; a gambling-industry news report on state lawsuits (September 1, 2026); The Block on the Wall Street Journal report (September 20, 2026); The Block on the login-provider flaw (December 24, 2025); GamblingNews on the comment-link phishing (January 13, 2026); CoinDesk on the website script attack (June 27, 2026); and PCrisk on the fake airdrop (June 2, 2026) and the fake invitation email (June 30, 2026).

PolyKal is an independent research site, not affiliated with Polymarket or Kalshi. This page explains how signing up works; it is not financial, legal or tax advice, and not an invitation to open an account or trade.

About this page
Facts checked
2026-09-24
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